A RESEARCH PROJECT SUBMITTED TO THE
DEPARTMENT OF PUBLIC ADMINISTRATION
FACULTY OF MANAGEMENT SCIENCES
DEPARTMENT OF PUBLIC ADMINISTRATION
FACULTY OF MANAGEMENT SCIENCES
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ABSTRACT
TABLE OF
CONTENTS
CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY
ABSTRACT
This
work is titled “Bureaucracy and problems of inefficiency in Nigeria’s civil
service: A case study of Enugu State civil service.” The work is aimed at
exposing the students and practitioners in public administration to the
bureaucratic inefficiency in Enugu State civil service and how it has
undermined the smooth operation of public service in Nigeria. In realizing the
above objective, data were sourced both primarily and secondary primary data
which was principally used came from, a 12 question item questionnaire
distributed to 400 respondents which formed the sample size. Information came
from related literatures and some necessary document related to the area of
study. To this end the researcher formulated the following hypothesis; The
several bureaucratic reforms in Nigeria civil service have yielded positive
result; the several bureaucratic reforms in civil service Nigeria have not
yielded positive result; the rigid bureaucratic structures enables the public
bureaucracy render efficient and effective service delivery in Nigeria; the
rigid bureaucratic structures do not allow public bureaucracy to render
efficient and effective service delivery in Nigeria; the data collected were
systematically analyzed and test, using the chi-square as a measure of
assessment, two null hypothesis were accepted, and two alternate were rejected.
The highlight of the analysis and interpretation shows that the several
bureaucratic reforms in Enugu State civil service have not yielded positive
results but rather made the civil service more inefficient; the rigid
bureaucratic structures resulted to communication overload and hinders public
bureaucracy from rendering effective and efficient service delivery in Nigeria.
Consequent upon the findings it was recommended that; A thorough and well
articulated reforms which will enshrine the proper institutionalization of
Weberian ideal principles of bureaucracy should be made; Entrance into public bureaucracy
should be properly guided by meritocracy; Nigeria administrative institution
should evolve an administrative model suitable for her administration; there
should be periodic training and workshop for staffs; Government should provide
special reward for bureaucrats who live above board in the civil service.
TABLE OF
CONTENTS
Title Page
Approval
Page
Dedication
Acknowledgement
Abstract
Table of
Contents
CHAPTER
ONE: INTRODUCTION
1.1Background
of the Study
1.2 Statement
of Problem
1.3 Objectives
of the Study
1.4 Significance
of the Study
1.5 Hypothesis
1.6 Scope
and Limitations of Study
1.7 Theoretical
Framework
1.8 Operationalization
of Concepts
CHAPTER
TWO: LITERATURE REVIEW
2.1 Meaning
and Nature of Bureaucracy
2.2 Meaning
of Civil Service/Features
2.3 The Importance/Need
for Bureaucracy in Enugu State Civil Service
2.4 Bureaucratic
Problems in Enugu State Civil Service
CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY
3.1 Research
Design
3.2 Area
of Study
3.3 Sources
of Data Collection
3.4 Instrument
of Data Collection
3.5 Population
of the Study
3.6 Sample
Size and Sample Technique
3.7 Validity
and REliability of the Measuring Instrument
CHAPTER
FOUR:PRESENTATION,INTERPRETATION AND ANALYSIS OF DATA
CHAPTER
FIVE: DISCUSSION OF FINDINGS, SUMMARY/CONCLUSION AND RECOMMENDATIONS
5.1 Discussion
of Findings
5.2 Summary
and Conclusion
5.3 Recommendations
Bibliography
Appendix