Stresert Services Limited is recruiting to fill the vacant position of:
Job
Title: Customer Care Executive (Female)
Location:
Lagos
Salary:
N35, 000 / month
Location:
Surulere, Lagos
Working
days: Monday – Saturday
Summary of
Responsibilities:
1.
The
customer service representative interacts with a company’s customers to provide
them with information to address inquiries regarding products and services. In
addition, they deal with and help resolve any customer complaints.
2.
Key
Responsibilities:
3.
Act
as the first point of contact on behalf of the organization
4.
Opens
customer accounts by recording account information; Maintains customer records
by constant update account information.
5.
Resolves
product or service problems by clarifying the customer’s complaint; determining
the cause of the problem; selecting and explaining the best solution to solve
the problem; expediting correction or adjustment; following up to ensure
resolution.
5.
6.
Make
and receive calls on behalf of the organization
7.
Attend
to customers enquiries/queries on company’s product
8.
Carry
out telemarketing sales for the organization
9.
In
charge of the companies social media (facebook, twitter account etc)
10.
Attracts
potential customers by answering product and service questions; suggesting
information about other products and services.
11.
Any
other job assigned of related task.
Education:
OND
holder.
Skills
Must
have a good working knowledge of customer service & customer retention,
must be presentable, must have good communication skills, must be able to
handle pressure, must have the ability to work as a team, must be able to learn
fast & be proactive, must have good record keeping abilities, must be
attentive to details, must have sufficient computer & telephone etiquette.
Candidate
must live within in Lagos: Surulere,
Yaba and its environs;
How to Apply
Qualified
candidates should please forward CVs to: recruitment@stresertservices.com using
“OND/CUSTOMER CARE” as subject of mail. Click Here For More
Only
experienced and qualified candidates will be shortlisted and invited for an
interview.
Application
Deadline December
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