A STUDY OF ACCESS BANK, PLC.
A POST GRADUATE DIPLOMA THESIS IN
FULFILLMENT OF REQUIREMENTS FOR THE AWARD OF POST GRADUATE DIPLOMA (PG.D) IN
ACCOUNTANCY
ABSTRACT
The
study has its objectives, to examine the “Analysis of internal control in a
computerized accounting system. In addition, the study deepens in analyzing the
infernal control system of Access bank, Abakaliki as the study area. The study
sketches a conceptual framework of internal control in a computerized
accounting system and outlines the conceptual and academic review of precious authors.
The study applied the chi-square (x2) technique to test the
hypotheses on internal control and the adequacy of internal framework of checks
and balances of access bank, human resource control on virus and power failure
and, as well, the impact of infrastructure in a computerized accounting system.
The result of the three hypotheses using the chi-square (x2) test at
0.05% level of significance showed that internal control provides adequate framework
of checks and balances that ensure operational efficiency and effectiveness in
access bank, there is significant impact of human resource control on the
computerization of the accounting system as regards virus and power failures in access bank and
the is significant impact of infrastructure in the computerization of the
accounting system as a result of the administrative efficiency in access bank.
The researcher recommends that workshops and training should be given to Access
bank staff to enable them meet up with the challenges facing access bank.
This is not a complete work
LIST OF TABLES
4.1
Sex of
Respondents
4.2
Age of
Respondents
4.3
Marital status
4.4
Educational
Qualification
4.5
Internal control
improved access bank
4.6
Computerized
accounting system provides adequate internal framework that ensures gradational
efficiency and effectiveness in access bank.
4.7
Innovation of
computer technology into access bank has brought development into the industry.
4.8
Computer
accounting provides internal framework of checks and balances into access bank.
4.9
Internal control
through computer accounting provides adequate denomination and updates of
access bank.
4.10
Human resources has restored imbalances in power
failures
4.11
Human resource
control has improved customer satisfaction during power failure in access bank
4.12
Human resource
keeps the access bank updates through computer operating system.
4.13
Computerization
of accounting system has restored the administrative efficiency in access bank.
4.14
Power
infrastructural development affects the internal control of computerized
accounting system
4.15
Quality infrastructural
development keeps the update of accounting system in Access bank
4.16
Infrastructural
development attracts customers attention to Access bank.
4.17
Quality
infrastructure provides adequate internal framework of checks and balances in
Access bank.
4.18
Internal control
effect on Access bank
4.19
Computer
accounting system and relational efficiency and effectiveness in Access bank
4.20
Contingency for
the internal framework of checks and balance by Access bank management,
4.21
Human resource
and imbalance caused by computer virus.
4.22
Human resources
help in keeping the update of computer accounting system.
4.23
Contingency for
human resource control and effect of virus and power failure in a computerized
accounting s,0ystem.
4.24
Poor
infrastructural development effect internal control of computer accounting.
4.25
Infrastructural
development attracts customers to access bank.
4.26
Contingency for
the relationship between infrastructural development and customers satisfaction
through computer accounting system.
CHAPTER THREE
METHODOLOGY
3.1 Research
Design
The descriptive method of research
based on sample survey design was adopted in this study. Descriptive analysis
involves systematic collection and presentation of data to give a clear picture
of a particular situation.
3.2 Area
of Study
This work is carried out in Access
Bank Plc. It is further narrowed down to Access Bank, branch Abakaliki. This is
to help the researcher gather adequate information for the analysis.
3.3 Population
of Study
The population of Access bank plc,
Abakaliki as at time of this study is 230 (Two hundred and thirty) staff.
3.4 Sampling
Technique and Determination
Simple random sampling was used in
the distribution of questionnaire. This is to ensure that every respondent has
a chance of getting a questionnaire in the study. The questionnaire is close
ended type which is divided into two parts. Bio-data as part one and the main
questions as the second part.
3.4.1 Determination
of sample size
Taro Yamain was used to determine the sample size of
the population the formular for the Taro Yamain is given below.
N =
__N__
1+N(e)2
Where
n = desired
sample
N = Total
population (230)
I = constant
e = Acceptable
error margin (0.05)
Thus: n = ___230______
1+230x0.0025
=
N__
1.575 = 146.
Therefore,
the sample size is 146 staff.
3.5 Method
of Data Collection
The source of data collection is
primary. That is the responses collected from the structured questionnaires
that were administered to the responses. The questions were on the five point
likert type questions with choice of strongly agree (SA), agree (A), undecided
(UN), disagree (D) and strongly disagree (SD). Further, the questionnaire
consisted of two sections. The first section focused on demographics of the
target audience. The second section covers the main questions.
3.6 Validity
and reliability of instruments
Validity of instrument refers to as
the ability of an instrument to prove what is actually claim to measure.
Efforts were made to draft the questions in simple and unambiguous language;
the researcher also subjected the instrument to scrutiny by presenting them to
some experts and academics for test and measurement. Only the revised version
was administered to the respondents.
3.7 Method
of Data Analysis
The research paradigms used by this
study were the qualitative and quantitative approaches. In the presentation of
our data for the study, the qualitative and quantitative data complemented each
other. The presence of these two approaches ensured validity and reliability of
the study. in other words, the information gathered from literature reviewed
assisted to authenticate the data from the questionnaire and interview.
Data presentation consists of simple table showing
statistical records in row and column formation and Chi-square (X)2 technique
used to test the hypotheses for the difference between a set of observed
frequencies and a corresponding expected frequency.
The
formula is stated below of significance.
X2 = (oi – ei)2
ei
where
x2 = chi-square
oi = observed
frequency
ei = expected frequency
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