Cultural diversity involves the
differences in the composition of members of an organization in terms of
nationality, race, color, gender, creed, religion or age --- in other words, an
array of culture found among people from diverse backgrounds. Organizational
behavior refers to the nature of interactions among people and groups within an
organization. The positive influence of cultural diversity facilitates members
of the organization to build relationships and acknowledge each other
regardless of their differences of origin and background.
DEFINE AND ESTABLISH CULTURAL
DIVERSITY
A typical organization has an
extensive range of people who have cultural and personal differences. A small
business interested in fostering cultural diversity among its employees
endeavors to create mutual respect for the different cultures, along with enabling
personnel to reach their full potential. Acknowledging diverse cultures enables
the organization to positively influence the organizational behavior that, in
turn, enhances the performance and image of the organization. The business
should portray the cultural diversity aspect of the organization in the mission
statement.
TRANSFORMING ORGANIZATIONAL BEHAVIOR
The patterns of behavior in the
organization are influenced by the nature of interactions and degree of
diversity within the organization. The business, therefore, should seek to
create an organizational culture that not only enhances the diversity of its
workforce composition but also boosts individual performance. The positive
influences of cultural diversity not only enable the organization to increase
the scope of its reach --- the business also receives favorable exposure from
every sector of the population due to its multicultural approach.
INFLUENCING CULTURAL DIVERSITY
Cultural diversity is geared toward
having a deep respect and understanding of the various people in the
organization. This aspect of the organization is strengthened by having
feedback, teamwork, team-building activities and interpersonal communication.
During such engagements, individuals are able to interact and appreciate each
other's culture; consequently, an accommodating culture and organizational
behavior is established within the organization.
SUSTAINING POSITIVE INFLUENCE
PROGRAMS
Programs for positive influence
should always be adjusted to suit the dynamic nature of interactions among
people. Establish regular forums and educational programs in which participants
are trained to be sensitive to and appreciate cultural diversity, as well as in
maintaining desirable organizational behavior. Regularly post motivational
quotes and messages of cultural diversity on public bulletin boards.
Concentrate on creating programs that internalize cultural diversity into the
organization's behavior.