Amadeus IT Group SA | Branch Manager Recruitment
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Amadeus IT Group SA
Branch Manager
Job Description
First and foremost, shaping the future of travel is important to us at Amadeus. Today, with technology getting smarter by the minute, that future is more exciting than ever.
Secondly, our business success relies on our people being always passionate about what we do. We believe in aiming for excellence, taking responsibility, working together and putting our customers first.
Thirdly, we encourage you to be part of new and exciting projects and for you to take the lead when it comes to your progression.
Further more, since mobility allows you and Amadeus to grow, we always look internally first when searching for candidate.
Amadeus IT Group SA | Branch Manager Recruitment
Summary of role
As a Branch Manager you will manage a portfolio of Amadeus small and medium accounts in the region by designing and building a winning strategy to effectively coordinate and grow these accounts into revenue generating streams, ensure retention and account development in accordance with company commercial policies and guidelines.
In this role you will:
Firstly, thoroughly understand customer drivers, needs and requirements to develop, build and execute winning account strategies and customer value propositions
Secondly, build strong and lasting relationships at all levels, focusing on decision makers and influences
And also, keep abreast of market developments, maintain awareness of market trends, customer needs and competitor initiatives and devise strategies to optimally utilize market opportunities.
Then, liaise with the team members and the internal departments at negotiation and deal-closing phases in order to ensure smooth and correct customer activation.
Further more, comply with objectives set by Head of Sales, achieving expected revenue, profitability, and satisfaction levels in portfolio.
Likewise, maintain a high level of current knowledge of the product portfolio and the benefits of specific products for each targeted customer segment as well as of other segment-relevant information (trends, strategy, competitors, pricing, etc.).
Secondly, build strong and lasting relationships at all levels, focusing on decision makers and influences
And also, keep abreast of market developments, maintain awareness of market trends, customer needs and competitor initiatives and devise strategies to optimally utilize market opportunities.
Then, liaise with the team members and the internal departments at negotiation and deal-closing phases in order to ensure smooth and correct customer activation.
Further more, comply with objectives set by Head of Sales, achieving expected revenue, profitability, and satisfaction levels in portfolio.
Likewise, maintain a high level of current knowledge of the product portfolio and the benefits of specific products for each targeted customer segment as well as of other segment-relevant information (trends, strategy, competitors, pricing, etc.).
Internal Reporting & Knowledge Sharing
Correspondingly, provide weekly and monthly planning and reporting on activities to Head of sales.
Transmit relevant client, market and competitor information, as well as product functionality to the relevant internal departments.
Transmit relevant client, market and competitor information, as well as product functionality to the relevant internal departments.
Performance Management
Equally important, advise the Head of sales on retention of over-performers and rapid intervention of under-performers.
And, directing all operational aspects including administration, customer service, and sales in accordance with agreed objectives. Providing basic training, coaching, development and motivation for staff.
Education:
As a matter of fact, university degree in Sales & Marketing or a related field, or equivalent work experience.
Identically, English (fluent - we are an international business, our business environment is primarily through English) and French.
Knowledge, Skills:
- Language: English and local language fluent.
- Solid PC skills: Power Point / Excel / Word
- Selling solutions (consultative selling)
- Good understanding of the travel industry.
- Analytical skills and problem solving
- Management / coaching techniques for driving commercial teams
- Able to define and implement the Commercial strategy and track the effectiveness of the team
- Should have good problem solving capabilities as well as customer focus and project management skills.
Specific product knowledge:
Not to mention, should be familiar with selling processes and pipeline management system
Together with, good knowledge on Amadeus products and services is a plus
To say nothing of, should have a good understanding of IT and technology at functional level, enough Finally, to understand client needs and technology implications
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