I am Unable to sign in to your Yahoo account
Login and Signing in to your Yahoo Account has always been made easy and we all know you have more important things to focus on today, so let's figure out what's wrong and get you back on track. Below, we've listed the possible reasons you could be unable to access your account and steps to help you regain access in your Yahoomail.com.
- Did you forget your Yahoo ID or password?
You can Use the Yahoo Password Helper at https://edit.yahoo.com/forgotroot/ to quickly get back in to your Yahoo account or search for your Yahoo ID.
- Are you seeing an 'Invalid Yahoo ID or Password' error message when you try to sign in to your Yahoo account?
Now, Get back in to your Yahoo account using these easy basic troubleshooting steps:
- Is your CAPS LOCK key on? Try entering your password again using the correct uppercase and lowercase letters combination.
- Ask yourself this; Have you changed your Yahoo password within the last 24 hours? You'll need to wait another 24 hours before using your new password.
- Are you locked out of your account because of invalid activity?
Note this; If you’ve entered a wrong password too many times, you'll be locked out for 12 - 24hours.
- Learn more about the messages you'll see if you're locked out at https://help.yahoo.com/kb/learn-messages-youll-youre-locked-sln2069.html.
- Is your Web browser saving old info about your username or password?
You can fix this by clearing your browser’s cache and cookies from ths link https://help.yahoo.com/kb/clearing-browser%E2%80%99s-cache-cookies-sln4525.html, restarting your browser, and signing in from this link http://login.yahoo.com again.
- Possible solutions; You could also try using another supported browser like firefox, safari, operamini, internet explorer, google chrome, etc.
If you're seeing the "Confirm your identity" pop-up message, it's because Yahoo needs to make sure it's really you. You can learn the 2 ways to clear the prompt by reading through the steps in our help overview from this link https://help.yahoo.com/kb/learn-prompt-sln8923.html.