WHAT STEPS DO I TAKE IF MY CUSTOMER REQUEST FOR PERSONAL LOAN PRODUCT?


Upon  enqury by customer, account officer holds brief  (PRELIMARY ) LAN INERVIEW who  the  customer to ascertain
1.       Whether customer is self  employed  or in  paid employment 
2.      Source and repayment  capacity
3.      Purpose  of the personal loan
4.      Customer  obtains  current account opening  package  (if  not already in account with enterprise bank)  and application form  
5.      Customer submits completed item  given in together with  6 months statement of accunt and   pay
slip  (only for new customers under slary  funded scheme)_
6.      Upon  completion of the account opening process for new customers only ) the  account officer completes the credit scoring /rating 
7.      Where the outcome of the credit scoring is goods  approval of  granted by authorized person under   stipulatal condition
8.      Upon  approval, an offer letter which   status  conditions   precedent as stuted on the approved product paper (including salary domiciliation) is used  
9.      Account officer /branch manger verifies  the  customer employment status
10.  Customer meets all conditions precedent  to  drawn down
11.  Presult the package  again to the  authorized signatory for disbursement authorization  
12.  The bank disburses facility to the customer  by crediting his account
13.  At end of the  month  reduce  dedication are  made and lodged into the facility account  the reduce the  outstanding until facility is fully liquidated
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