THE CONCEPT OF PERFORMANCE

Performance leads to a high productivity, which in turn leads to growth and success of an organization (Inyang 2006: 201). The effort of management in a well-established organization is geared towards ensuring greater performance, proper analysis of an individual’s jobs must be done for a maximum efficiency.


Careful analysis may reveal those key points or critical incidents for which it is possible to set performance standards expressed in measurable behaviour (Omolu 2002:68). 

A manager should ensure that work group is cohesive enough for his workers to work together, rather than against each other. According to (Baridam,1991: 73) individual performance is a multiple one that is individual’s attributes, work effort and organization support.

Individual Attribute: Three factors namely; demographic, competency and psychological characteristics, we have traits, values and interest. To ensure maximum performance individual attribute must be compactable with task requirement.

Work Efforts: These depends on motivation, there are needs, forces within an individual, which influences his behaviour. For an individual to perform creditably he has to be given interesting and challenging jobs and extrinsic rewards equal to the amount of work he does.

Organisational Support: An individual with the right attributes and work effort may perform badly, if the organizational support is weak (Imaga, 1999: 163). The following forms of organizational support are very important for effective performance.

1.                  Adequate resources, capital, equipment etc.
2.                  Reasonable time.
3.                  Clear objectives, instructions and polices.
4.                  Attainable performance standard.
5.                  Sufficient delegation of authority to equal responsibility and
6.                  Clear work programmes, methods and procedures.   
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