1.
Address the customer by
name in the context with the right prefix
(Mr., Mrs., doctor, professor etc). This
step is in every customer service
article published but not many
organizations do it . It makes as client feel important when they are
greeted by their name as they work through the
door
2.
Show appreciation: It starts with a simple thank
you as the customer is leaving the
office appreciate goes well behind this
simple kind gesture
3.
Empower
employees: The
organization needs to empower employees to benel
negotiable rules sometimes for the sake of the customer
4.
Go the extra
mile:
Customer is enjoy the fact that businesses stretch service principles just
for them
conclude a trash joy for a
regular customer in a heat without
charging extra for the service put aside a customers preferred product to it is ready and waiting the next Time they come into the organizations
5.
Follow up: Some organizations call after a
scheduled service to ensure the
situation was handled to the customers satisfaction when a business
phones to make sure the customer is
being cared for properly, it
makes the client feel important and
valued.