DELTA WATER CORPORATION WARRI: THE IMPACT OF MANAGEMENT EFFICIENCY ON WORKER PERFORMANCE



THE IMPACT OF MANAGEMENT EFFICIENCY ON WORKER PERFORMANCE: A CASE OF DELTA WATER CORPORATION WARRI
 
CHAPTER FOUR
PRESENTATION AND DATA ANALYSIS
4.1       INTRODUCTION 
            This chapter contains an analysis of the data obtained in the course of the research. In presenting and analyzing data, emphasis was placed on the analysis of those questions, which are relevant tot eh objective of the study. The presentation and analysis of data are carried out in tabular form according to the way it is in the question.
            A total of seventy three questionnaires were demonstrated to the staff of Ebonyi State Water Corporation, out of the these sixty four (64) were returned, giving a response rate of 87.65.


4.2             PRESENTATION OF DATA IN TABLES & THEIR ANALYSIS
Table 1: Percentage Distribution of Respondents by Sex
SEX
FREQUENCY
PERCENTAGES (%)
Male
43
67
Female
21
33
Total
64
100

Source survey data 2009
Table 1 shows that 57% of the respondents are males while 335 are females.
   Table II: Percentage Distribution of Respondents by Age

Age Group

Frequency

Percentage (%)

18-30years

24

37

31-40years

28

44

41 years & above

12

19

Total

64

100


Source: Survey Data 2009
In table 2:  Above, shows that 37% of-the respondents are between  18-30years, 44% fall between 31-40years while 19 are 41 years and above. That is to say majority of the workers falls between the age of 31-40 years.

Table III: Percentage of Respondents by Marital Status

Marital status

Frequency

Percentage (%)

Single

26

41

Married

35

55

Divorced

.—i

4

Total

64

100

Source: Survey Data 2009.
Table 3 shows that 41% of the respondents are single while 55% of them are married and 4% divorced. This shows that majority of the staff are married.
 Table IV: Percentage distribution of respondents by academic qualification.
Qualification

Frequency

Percentage (%)

FSLC

8

12

SSCE/OND

19

30

MSC & Above

4

6

Total

64

100

Source: Survey Data 2009
Table 4 shows that 12% of the respondents are FSLC holders while 30% are SSCE/OND holders, 52% and HND/BSC, and 6% holds MSC & above. This indicates that majority of the staff are HND & BSC Holders.
Table V: Working Experience
Response

Frequency

Percentage (%)

0-10years

21

33

ll-20years

27

42

21-30 years

16

25

31 yrs & above
0

0
Total

64

100

Source: Survey Data 2009
Table 5 shows that 33% of the respondents have worked for less than ten years, while 42% have worked between 11-20 years, and 25% between 21-30years.
Table VI: Category of Staff
Age Group

Frequency

Percentage (%)

Junior staff

36

56

Senior staff

28

44

Total

64

100

Source: Survey Data 2009
Table 6 shows that 56% of the staff are junior staff while 44% are senior staff.
Table VII:  Whether Management efficiency can help EBSWC improve in its operations.
Response

Frequency

Percentage (%)

Yes

42

166

No

22

34

Total

64

100

Source: Survey Data 2009
Table 7 reveals that 66% of the respondents said yes that management efficiency can help in prove operation of EBSWC while 34% disagreed.
Table VIII:  Management Efficiency Increase Productivity of Ebonyi State Water Corporation?
                 
    
                                     
 Response

Frequency

Percentage (%)

Yes

43

67

No

21

33

Total

64

100

Source: Survey Data 2009
Table 8 show that 67% of the respondents said yes that management efficiency can increase, productivity in EBSWC. While'21% disagreed.
Table IX: How Would You Assess The Management Performance Of Your Corporation?
Response

Frequency

Percentage (%)

Very good
2

3

Good

42

66

Poor
12

19

Very poor

8

12

Total
64
100
Source: Survey Data 2009
Table 9 shows that 3% respondents assess management performance to be very good while 66% to be good, 19% to be poor and 12% to be very poor.
Table X: Management Efficiency Reduce Cost Of Production And Services?
Response

Frequency

Percentage (%)

Yes

38

60

No

26

40

Total

64

100

Source: Survey Data 2009
Table 10 shows that 60% of the respondents accepted that efficiency reduces cost of production while 40% disagreed.

Table XI: Management Efficiency might result to fewer mistake in fewer delay in the use of resources.

Response

Frequency

Percentage (%)

Yes

34

53

No.

30

47

Total

64

100

Source: Survey Data 2009
Table 11 shows that 53% of the respondents agreed that management efficiency can result to fewer mistake in fewer delay in the use of resources.

Table XII: Would Management Efficiency Make EBSWC to Meet their Customer's Satisfaction?
Response

Frequency

Percentage (%)

Yes

33

55

No

29

45

Total

64

100

Source: Survey Data 2009
Table 12, shows that 55% of the respondents said yes that management efficiencies can enable corporations to meet their customers satisfaction. While 45% respondents disagreed.    
Table 13: Did the Workers Need to be Trained?

Response

Frequency

Percentage (%)

Yes

36

56

No

28

44

Total

64

100

Source: Survey Data 2009
Table 13 above shows that worker needs to be trained.
Table 14: Do you believe that implementation of management efficiency require all staff?
Response

Frequency

Percentage (%)

Yes

37

57

No

27

43

Total

64

100

Source: Survey Data 2009
Table 14 show that 57% of the respondents accepted that implementation this programme required all staff. While 43% disagreed?

Table   15:   Do  You  Think That Educating Workers on Management Efficiency Can Promote Effective Quality Management of EBSWC?
Response

Frequency

Percentage (%)

Yes

35

54

No

29

46

Total

64

100

Source: Survey Data 2009 
Table 15 out of the 64 respondents 54% accepted the idea of educating    staff    on     management    efficiency    while    46% disagreed.
Table   16:   Are   You Aware  Of The  Concept  Of Management Efficiency?
Response

Frequency

Percentage (%)

Yes

53

83

No

11           

17

Total
64
100
Source: Survey Data 2009.
Table 16 shows that 83% of the respondents was aware of the concept of management efficiency while 17% is not aware:
Table 17:   Has the Concept of Management Efficiency Been Introduced in the Corporations?
Response

Frequency

Percentage (%)

Yes

50

78

No

14

22

Total

64

100

Table 17 shows that out of the 64 respondents so representing 78% strongly agreed that the concept of management efficiency has been introduced in their corporation while 14 representing 22% disagreed that there is nothing like that. 

Table   18:  Has The Concept of Management Efficiency In the Corporation Been Implemented?
Response

Frequency

Percentage (%)

Yes

19

27

No

45

73

Total

64

100

Source: Survey Data 2009
Table 18 shows that 27% of the respondents said that the concept has been fully implemented while 73% said no that it has not been implemented.
Table 19: Are you involved in Explaining Quality Measures to your Subordinates?
Response

Frequency

Percentage (%)

Yes

20

28

No

44

73

Total

64

100

Source: Survey Data 2009
Table 19: Shows that out of the 64 respondents 28% believes in the idea of explaining quality measures to subordinates while 72% disagreed.


Table 20: Does The Implementation Change Your Work Function?
Response

Frequency

Percentage (%)

Yes

24

32

No

40

68

Total

64

100

Source: Survey Data 2009
Table 20: Reveals that out of 64 respondents 24 representing 32% supported the view that implementation of the concept changed work functions. While 40 representing 68% did not support the idea.
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